Frequently Asked Questions

GENERAL INFORMATION

  1. Where do I find out about all things Sun Rivers?
    View the resident website www.mysunrivers.com for local news, community events, forms, neighbourhood contacts, classifieds and more. The main Sun Rivers website www.sunrivers.com offers full information on real estate, the community, community administration, golf and dining.
  2. Who is the contact person for my neighbourhood?
    A list of Neighbourhood Directors can be found on www.mysunrivers.com. Click contact – community directory.
  3. Where do I find out who the Property Manager is for my neighbourhood?
    A list of Property Managers by Neighbourhood can be found on www.mysunrivers.com. Click Contact – Community directory
  4. How do I get a key to my mail box?
    Contact Canada Post at 1-800-267-1177
  5. What do my CSROA community fees cover?
    Events, activities, decorations, maintenance and administration of the common property of the community. For a full breakdown refer to the budget and financial statements approved at the Annual General Meeting. This information is also provided in the Annual Report located at www.mysunrivers.com
  6. Are garage sales permitted in Sun Rivers?
    Yes, being mindful of the signage and parking guidelines.
    A community wide garage sale is organized every year on the first Saturday in June where signage and advertising for the community is provided through the CSROA.
  7. If I want to change the exterior of my home or landscape plan, what do I do?
    Approval is required:
    Contact the Administration office to obtain an Alteration to Homesite request form or;
    Go to our forms page.
  8. What happens at build out?
    The Community Property is assigned from the developer to the Community Association and the Community Association Board of Directors will continue to manage the common affairs and common assets for the benefit of the owners.

PARKING

  1. Where is parking for my guests?
    Parking areas are common property and available for the benefit and use of resident’s guests. To ensure fairness and avoid parking spaces being monopolized by a few households visitor parking for your guest is available for up to 48 hours in various locations throughout the community. There is no doubt many residents have visitors for extended periods of time and extensions are available by simply contacting the Community Administration office. Guests are asked to observe the parking rules while visiting.
  2. Is RV parking allowed?
    RV’s and oversized vehicles and trailers are permitted in designated areas for up to 48 hours. Additional parking beyond 48 hours requires a parking permit of $20 per day to a maximum of 3 additional days. A permit can be obtained at the Administration Office.
  3. Where can I find information on the Parking Guidelines?
    Please refer to the Community Guidelines 6.2 for detailed parking information. Check with your Neighbourhood President if you don’t have a current copy of your neighbourhood rules.
    Quick Parking Guide Brochure will be available at Sun Rivers Administration Office late summer.

LOCAL GOVERNMENT SERVICES

  1. Who does street cleaning and snow removal on the streets?
    Corix Utilities 250-377-7757 is responsible for providing a variety of government services under contract with the Tk’emlups te Secwepemc. Corix contracts these services to a variety of sub-contractors.
  2. My street light is out, who do I call?
    Corix Utilities 250-377-7757

PROPERTY TAXES

  1. Where can I obtain property tax information?
    Tk’emlups te Secwepemc Property Taxation Office at 250-314-1535
  2. Frequently asked property tax questions, CLICK HERE

GARBAGE & RECYCLING

  1. When is garbage day?
    The following neighbourhoods will be changing from Tuesday to Monday: 9th Green, Fairways, Mariposa, Rosewood, Sagewood, Trillium and The Pointe. All other neighbourhoods are every Tuesday regardless of stat holidays unless otherwise notified.
  2. Who picks up the garbage in Sun Rivers?
    Garbage pickup is provided through Tk’emlups te Secwepemc.
  3. How do I get my garbage can?
    Contact Ivan Hazelwood, Maintenance Manager, Tk’emlups te Secwepemc at
    250-851-6748
  4. Is there recycling in Sun Rivers?
    Yes, the clear bag program is available for your curbside pickup alongside with garbage pickup.
    No glass please. Brochures are available at Sun Rivers Administration Office or CLICK HERE to view.

UTILITY SERVICES

  1. Is there somewhere to report an electrical or gas line emergency?
    Corix Utilities 250-377-7757 or After hours 1.855.244.7808
    Visit http://www.corix.com/sun-rivers-resort/home to report emergencies online
  2. Are there watering restrictions at Sun Rivers?
    Similar to the City of Kamloops – odd numbered addresses water on odd calendar dates and even numbered addresses water on even calendar dates.
  3. Where do I find more information about Corix Utilities?
    Visit the Corix website and click on www.corix.com/sun-rivers-resort/home

PETS

  1. Do I need a licence for my dog?
    Yes. Licenses can be obtained through the Tk’emlups te Secwepemc Bylaws Office 250-314-1570. If your animal will be using City of Kamloops parks you will also require a City dog license.
  2. Does my dog need to be leashed?
    Yes. For your convenience dog bags/bins are also provided by the CSROA for easy mess disposal.
  3. How many pets can our home have?
    2 dogs, or 2 cats, or one of each
  4. Who do I contact about pet concerns?
    Tk’emlups te Secwepemc Bylaw Office 250-314-1570

COMMUNITY GARDEN & YARD WASTE

  1. Is there a community Garden?
    Yes, located on East Shuswap Road. Garden plots are available for a seasonal fee and a deposit. Please contact the Sun Rivers Administration Office for details.
  2. Is there a place to dispose of yard waste?
    Yes it is located at the Sun Rivers Community Garden on East Shuswap Road. Yard waste can be dropped off anytime in the marked designated area. Items accepted are lawn clippings, garden waste, tree pruning up to 6” in diameter. No sod, soil or turf. All items are required to be loose with no bags or boxes left behind.

ACTIVE LIVING

  1. Is the Golf Course a place for me to go for a walk?
    No. The golf course is private property and not available for walking, even during the winter months. Dogs are not permitted on the golf course. Dog waste is very harmful to the turf grasses and extensive damage has been experienced in areas where dogs have been allowed to run. Your adherence to keeping your dog (if you have one) off the golf course is appreciated.
  2. Are there walking trails in Sun Rivers?
    Yes. A walking trail map is available at the Administration Office for your convenience. You can also access it online by CLICKING HERE.

For more detailed community guideline information please refer to the community and neighbourhood guidelines contained in your copy of the Sublease and Homeowner Agreement.